Well, we did it. David finally traded in his Honda Accord that he had for 10 years. The dealer up here in Prescott did not have any more Civics, so we chose to go to Phoenix. David did all the haggling online and got a good quote for a new 2008 Honda Civic. We loaded up the kids, drove almost 2 hours, spent 3 1/2 hours at the dealership, had pizza and drove 2 hours home. Everyone is completely exhausted. It took way longer than it needed to. First, our salesman comes back with this ridiculous price that was $2,000 more than what he quoted in an e-mail. David was visibly livid and was getting ready to storm out of there. He was certain this guy was full of it and that we'd just wasted 6 hours of our Sunday and a tank of gas to listen to this guy's B.S. Luckily his manager stepped in and helped out from that point. He got down to business and honored the price quoted in the e-mail. Seriously, our salesman should've been named "Pokey." He had no idea how to multitask. "We got 2 small kids here who are hungry, move it along buddy!!"
About 5 months back, we bought our mini-van from Prescott and were in and out of the dealership within 1 1/2 hours and we even went to the grocery store in the middle of that time to get a few things and give the kids something to do while they got the paperwork ready. There is something to be said about doing business with a small town dealership, although "Pokey" mockingly remarked to David something to the effect of, "Oh yeah, that dealership. They probably sell 40 cars in a good month...Pfff." Well we have news for "Pokey", he could sure learn something from hanging out in a smaller dealership where the dealer honors its word without trying to pull one over on its customer at the 11th hour. The customer service was 100 times better. In the end though, we got a good deal and "Pokey's" manager salvaged the day for us, as "Pokey" sat silently by, moping and stewing with egg all over his face. I'm sure he learned a thing or two after tangling with us, since he looked none too happy when all was said and done, though he managed to flash us a plastic smile once or twice.
Pokey's co-worker was nice to us. He took it upon himself to make our kids popcorn and get a crying Ben, a huge balloon. David and I both love the color of the car. They only had red, beige or silver. Since the van is silver, we both thought we'd go for beige assuming the red was a fire engine red. Much to our surprise, it was more of a dark cherry red and David and I both loved it immediately. There wasn't even a discussion. If only everything could be that simple.
5 comments:
Yeah! Hondas rule! She sure is pretty. What are you going to name her?
Congrats, she's a beauty. After having heard the story from David's lips and then your written version , I once again know why I've always hated going to buy a car. The last one or two have been relatively painless as they were both used cars from Carmax and I love the way they do business. No haggling! Simple and to the point. Pick out the one you like and bam sign the paper work. Get the car cleaned up for delivery and there you go out the door.
I hope the new one serves David as well as the last one did.With Honda, how could it miss?I got my first Honda in 1980 and have been a faithful follower ever since. I know you'll be able to enjoy this one as well. :)
Love,
G.
David
Like the new car...Iguess it was time to put the other car to rest...Hope all is wll and hope to hear from you some time soon!!!
Michele
We bought both our cars in Flagstaff and figured out the secret to dealerships. Go the last day of the month, 2 hrs before closing. They need to make quotas and will deal and be quick about it! We even bought my FIRE ENGINE RED freestyle during a snowstorm! The hard part is keeping the kids quiet about all the broken stuff on the trade-in (-:
Looks like a beauty!
When Jim and I bought our new car in 2007, we were at the dealership for around 5 hours. It made for a very long day.
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